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Text messages

Sign-in codes by text.

Plated texts only the one-time sign-in and security codes you ask for. Never marketing.

How you opt in

If you sign in with a phone number, or add one to your account, we use it to text you. Texting is your choice. You can sign in with an email address instead.

  1. Open the Plated iPhone app.
  2. On the sign-in screen, choose Use phone instead, enter your own mobile number and choose Continue.
  3. We text a one-time code to that number. Enter it to sign in.

Under the phone number field, the sign-in screen shows this line, with links to the Terms of Service and Privacy Policy:

Plated will text a one-time code to this number. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help.

The consent line on the sign-in screen of the Plated iPhone app.

This is that screen. The consent line sits under the phone number field as its own line, with no box to tick, and the Terms of Service and Privacy Policy links sit below the Continue button. The second screen is the code step that follows.

The phone sign-in screen of the Plated iPhone app. A phone number field holds a fictional number, +1 (415) 555-0134. Under it, on its own, is the line: Plated will text a one-time code to this number. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help. Below are a Continue button, the choice to use email instead, and links to the Terms of Service and Privacy Policy.
The phone sign-in screen, with the consent line and the Terms of Service and Privacy Policy links.
The code step of the Plated iPhone app. It says we texted a code to +1 (415) 555-0134 and shows six boxes for the six-digit code, a countdown to send a new code, and a Change number button.
The code step: the text arrives with the one-time code, and you enter it here.

What we text

When you enter your phone number and ask for a code, we text a one-time code to that number. That is the only kind of text we send. We never send marketing or promotional texts.

From the Terms of Service.

A sign-in text looks like this:

Your Plated code is 123456. It expires in 10 minutes. Reply STOP to opt out.

@app.platd.com #123456

An example sign-in text. Your phone uses the last line to fill in the code.

How often, and rates

  • How often. We send one text each time you ask for a code.
  • Rates. Message and data rates may apply, depending on your mobile plan.
From the Terms of Service.

Stop, help and start

Reply STOP to opt out of texts from us, or HELP for help. If you reply STOP, we stop texting that number and you will not get codes by text, so sign in another way, such as with your email, or reply START to turn texts back on. You can also email [email protected].

From the Terms of Service.

Your number

We don't share your phone number or text-message consent with third parties for marketing. No mobile information will be sold or shared with third parties for promotional or marketing purposes.

From the Privacy Policy.

Enter only a US or Canadian mobile number you control. Texts go to the number you enter, so keep it up to date and don't use someone else's.

From the Terms of Service.

Who sends the texts

Plated is run by Bault LLC, a Wyoming limited liability company.

Bault LLC, 926 Diablo Avenue, STE A1024, Novato, CA 94947, United States

Support: [email protected]

The full wording is in the Terms of Service and the Privacy Policy.